FAQ
Answers to frequently asked questions about Kinetra.
What is Kinetra?
Section titled “What is Kinetra?”A desktop app for broadcast graphics: lower thirds, tickers, scoreboards, polls, media and live data. You design and control the graphics in Kinetra, and show them in OBS, vMix or any browser source, or fullscreen on a display.
Is Kinetra free?
Section titled “Is Kinetra free?”Yes. The whole app and everything it does on your own computer is free, with no time limit. Kinetra is open source (AGPL-3.0). You need a free account to start it.
Paid plans (Pro and Team) add services that run on Kinetra’s servers: AI templates and live polls. See Accounts and plans.
Which computers does it run on?
Section titled “Which computers does it run on?”Windows 10 or 11 (64-bit) and macOS 11 or later (Apple silicon and Intel). See Install.
Mac support is early: display outputs, MIDI input and a few other features don’t work on a Mac yet. See Kinetra on macOS.
Does it work offline?
Section titled “Does it work offline?”Yes. After the first sign-in, everything local works offline. Your license works for 30 days without a connection, and then 14 more days with limits. AI templates and live polls need the internet, because they run on Kinetra’s servers. See Working offline.
Which software can show Kinetra’s graphics?
Section titled “Which software can show Kinetra’s graphics?”Anything that can show a web page as a source: OBS Studio, vMix, CasparCG and others. Kinetra can also show graphics fullscreen on a connected display. See Outputs.
Does Kinetra support NDI or SDI?
Section titled “Does Kinetra support NDI or SDI?”Not directly. Use a browser source in OBS or vMix, or a display output on a video card that appears as a display.
Can I use my own fonts?
Section titled “Can I use my own fonts?”No. Templates use the fonts that come with Kinetra, so every computer that shows your graphics shows the same thing. See the font list.
Can I build my own templates?
Section titled “Can I build my own templates?”Yes. Start from a built-in template, describe one with AI templates, or write HTML and CSS yourself in Advanced mode. See Template format.
Where are my projects stored?
Section titled “Where are my projects stored?”A project is a normal folder wherever you created it. It holds plain JSON, HTML and CSS files, plus your media. You can copy it, back it up, or put it in git. See Preferences › Advanced › Project location.
How do I move a show to another computer?
Section titled “How do I move a show to another computer?”Copy the project folder, or use Preferences › Advanced › Move project…. To copy your preferences, shortcuts and MIDI mappings too, use File › Export › Settings file… and import it on the other computer. Secret API keys aren’t exported; enter them again.
Can I share a template between projects?
Section titled “Can I share a template between projects?”Copy the template’s folder from one project’s templates/ folder to the other’s. Kinetra picks it up by itself.
Can other software control Kinetra?
Section titled “Can other software control Kinetra?”Yes, with OSC or MIDI. See MIDI and OSC, Companion and Stream Deck and the Control API.
Can I push data into Kinetra from my own software?
Section titled “Can I push data into Kinetra from my own software?”Not over HTTP. Kinetra fetches data from URLs with API sources, and other software can step sources or start flows with OSC.
How many computers can I use?
Section titled “How many computers can I use?”Pro covers 1 computer at a time and Team 5. You can move your plan to another computer at any time. See Computers.
Can voters see who voted?
Section titled “Can voters see who voted?”No. Voting is anonymous. See Live polls › Privacy.
How do I cancel?
Section titled “How do I cancel?”On the billing page of your Kinetra account, at any time. See Buy, change or cancel a plan.
What is Kinetra Canary?
Section titled “What is Kinetra Canary?”A preview of the next version, built every night. It installs next to Kinetra as a separate app with a yellow Canary badge. Don’t use it for your show. See Canary builds.
Is there cloud sync?
Section titled “Is there cloud sync?”Not yet. Cloud projects are coming soon.
Where can I get help?
Section titled “Where can I get help?”Read Troubleshooting, ask in the Discord community, or email [email protected]. Pro and Team include email support.